Privacy policy

Last Updated: March 3, 2025

This Privacy Policy explains how GLOV BEAUTÉ (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from glovbeaute.com (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose personal information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the personal information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.

Information You Provide Directly to Us
The information you submit directly through the Services may include:

  • Contact information, such as your name, address, phone number, and email.

  • Order information, such as your name, billing address, shipping address, payment confirmation, email, and phone number.

  • Account information, such as your username, password, security questions, and other account security details.

  • Purchase information, such as items viewed, added to your cart or wishlist, loyalty points, reviews, referrals, gift cards, or purchases.

  • Loyalty points/product reviews/referrals/gift cards stored in your account.

  • Customer service information, including content you choose to share with us in communications, for example when sending a message via the Services.

Some features of the Services may require you to provide certain information directly. You may choose not to provide this information, but this could prevent you from using or accessing certain features.

Information We Collect Automatically
We may also automatically collect certain information about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use the Site and your account, device and browser information, network connection data, IP address, and other interaction data.

Information We Obtain from Third Parties
We may receive information about you from third parties, including vendors and service providers who may collect data on our behalf, such as:

  • Companies that support our Site and Services, like Shopify.

  • Payment processors that collect payment information (e.g., bank account, credit/debit card details, billing address) to process your payments for orders and provide products or services under our contract with you.

When you visit our Site, open or click on emails we send, or interact with the Services or our advertisements, we or third parties may collect certain data automatically using tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

All information obtained from third parties is handled in accordance with this Privacy Policy. See also the “Third-Party Websites and Links” section below.

How We Use Your Personal Information

Providing Products and Services.
We use your personal information to provide the Services, fulfill contracts with you (e.g., process payments, fulfill orders, send notifications related to your account, purchases, returns, or exchanges, create and manage your account, arrange shipping, facilitate returns and exchanges, and other account-related features). We may enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may use. Shopify processes your information in accordance with its own privacy and consumer privacy policies.

Marketing and Advertising.
We may use your personal information for marketing and promotional purposes, such as sending marketing communications via email, SMS, or postal mail and displaying ads for products or services. This may include tailoring advertising across our Site and third-party sites. If you are located in the EEA, our legal basis for this processing is our legitimate interest in promoting our products, as per Art. 6(1)(f) GDPR.

Security and Fraud Prevention.
We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you create an account, you are responsible for maintaining the confidentiality of your credentials. If you suspect your account has been compromised, please contact us immediately. For EEA residents, this processing is based on our legitimate interest in keeping our Site secure, as per Art. 6(1)(f) GDPR.

Communications and Service Improvement.
We use your information to provide customer support and improve our Services. This is based on our legitimate interest in maintaining effective business operations and relationships (Art. 6(1)(f) GDPR).

Cookies

We use cookies on our Site. For specific details about the cookies used with Shopify, visit: https://www.shopify.com/legal/cookies.
Cookies help operate and enhance the Site and Services, perform analytics, and personalize content. Third parties may also use cookies to deliver more relevant services and ads on our Site and elsewhere.

You can configure your browser to delete or reject cookies, but this may affect your experience and access to certain features.

How We Disclose Personal Information

We may disclose your personal information to third parties for contractual, legal, and legitimate business purposes, including:

Category Recipients
Identifiers (e.g., contact and order/account info) Service providers, business/marketing partners, affiliates
Commercial info (e.g., orders, purchases, support) Service providers, affiliates
Internet/network activity (e.g., usage data) Analytics providers, IT partners
Geolocation data (e.g., IP-based location) Service providers

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

With your consent, we may share personal information for advertising/marketing purposes.

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms. These are not under our control, and we are not responsible for their privacy or security practices. You should review their privacy policies and terms of use.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from children. If a child has provided us with personal information, please contact us to request its deletion.

As of the effective date of this policy, we do not knowingly “sell” or “share” (as defined by applicable law) personal information of individuals under 16.

Security and Data Retention

We implement measures to protect your personal information but cannot guarantee absolute security. Avoid transmitting sensitive data over unsecured channels.

The retention period for your personal information depends on various factors, such as the duration we need to provide the Services, maintain your account, meet legal obligations, or resolve disputes.

Your Rights

Depending on where you live, you may have rights such as:

  • Access/Know: Request access to your personal data and details on its use and sharing.

  • Delete: Request deletion of your personal data.

  • Correct: Request correction of inaccurate data.

  • Portability: Request a copy of your data or transfer to another service (in certain cases).

  • Opt-Out of Sale/Sharing/Targeted Advertising: Request not to have your data “sold” or “shared” or used for targeted advertising.

  • Restrict Processing: Ask us to stop or limit how we process your data.

  • Withdraw Consent: Withdraw consent where processing is based on consent.

  • Appeal: Appeal a decision if your request is denied.

  • Communication Preferences: Opt-out of promotional emails via unsubscribe links; transactional emails will still be sent.

To exercise your rights, follow the instructions on our Site or contact us directly. We may require identity verification before fulfilling requests.

We do not discriminate against users for exercising their rights. Authorized agents can make requests on your behalf, subject to verification.

Complaints

If you have concerns about how we handle your data, please contact us. If unsatisfied, depending on your location, you may appeal our decision or contact your local data protection authority. For EEA residents, a list of supervisory authorities is available online.

International Users

We may transfer, store, and process your data outside your country of residence, including by third parties. If transferred outside the EU/EEA, we will use approved safeguards like EU Standard Contractual Clauses or UK equivalents.

Contact

If you have questions about our privacy practices or wish to exercise your rights, contact us at: info@glovbeaute.com

Unless stated otherwise, we are the data controller for the processing of your personal data under applicable data protection laws.